Shipping policy

Last updated: October 28, 2026

CALIXVAULT aims to make delivery clear and dependable. This Shipping Policy explains how we process and ship orders placed at calixvaults.com.

Order Processing

Orders are normally processed within 2 BUSINESS DAYS after payment is authorized. Orders placed after 2:00 PM Eastern Time (ET), on weekends, or on U.S. federal holidays begin processing on the next business day.

If we need additional information to verify an order or confirm vehicle fitment, processing may take longer. We will contact you at the email address provided at checkout.

 

Shipping Areas and Delivery Estimates

We currently ship to the 48 contiguous United States, Alaska, Hawaii, and Puerto Rico. We do not ship to APO/FPO military addresses, or PO boxes. International shipping is not available.

After an order has been processed, estimated transit times are:

· Standard Ground (Contiguous 48 States): 3-7 business days

· Standard Ground (Alaska & Hawaii & Puerto Rico): 3-7 business days

 

Delivery dates are estimates and cannot be guaranteed. Carrier capacity, weather conditions, peak holiday seasons, local delivery access and other circumstances beyond our control may impact actual delivery time.

 

Shipping Rates

Shipping is free to the 48 contiguous United States. A flat shipping rate of $46 applies to orders shipped to Alaska, Hawaii, and Puerto Rico. All available shipping methods and their corresponding costs will be displayed at checkout prior to order completion.

 

Tracking

When your order ships, we will send a shipment‑confirmation email to the email address provided at checkout. The email will include the tracking number and carrier tracking link.

 

Address Accuracy and Changes

Please verify your shipping address before placing an order. Contact us at support@calixvaults.com  as soon as possible if you need to request a change. We can only change an address before the order has been transferred to the carrier. Once an order has been shipped, address modifications are no longer possible. We are not responsible for delays, loss, or additional costs caused by an incomplete or incorrect address supplied at checkout.

Vehicle Fitment Before Shipment

Our products may be designed for specific vehicle configurations. Before ordering, please confirm the vehicle year, make, model, trim, and console configuration against the applicable product page. If you are unsure, contact support@calixvaults.com  with photos and vehicle details before ordering.

Delivery Delays, Lost, or Damaged Shipments

If a package is delayed, please first check the carrier tracking. For assistance, contact us at support@calixvaults.com  with your order number within 15 days of the expected delivery date.

If your package arrives visibly damaged, take clear photos of the item, packaging, and shipping label, retain the item and all packaging, and email support@calixvaults.com within 5 days of delivery. Include your order number. We will review the issue and provide the next steps under our Returns and Refunds Policy. Please contact us before sending a return.

Contact Us

Questions about shipping? Contact CALIXVAULT at support@calixvaults.com .